Privacy Policy – Aromixx.lk

This Privacy Policy describes how Aromixx (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Aromixx.lk (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

“You” and “your” refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated versions will be posted on the Site with the “Last updated” date and other notices as required by law.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources to provide the Services. The specific information and usage depend on your interaction with us.

Beyond the uses detailed below, we may use your information to communicate with you, improve the Services, comply with laws, enforce terms, and protect rights of the Site and its users.

What Personal Information We Collect

“Personal information” refers to information that identifies, relates to, or can be associated with you. Below are categories and types of data we collect:

Information We Collect Directly from You

Contact details: name, address, phone number, and email.
Order information: billing/shipping address, payment confirmation, etc.
Account information: username, password, security details.
Shopping data: viewed items, cart content, loyalty points, reviews, referrals, gift cards, and purchases.
Customer support messages and submitted content.

Certain features may require this information. Without it, those features may be inaccessible.

Information We Collect about Your Usage

We collect “Usage Data” automatically through cookies and similar technologies. This may include:

Device and browser information
Network and IP address details
Interaction data with the Site and Services

Information We Obtain from Third Parties

We may receive information from partners and vendors, including:

Shopify and other service providers supporting our Site
Payment processors (e.g., credit card or bank info)
Tracking technologies (pixels, beacons, SDKs, cookies) used for emails, ads, and Site behavior

All third-party data is handled in line with this Privacy Policy. Refer also to “Third Party Websites and Links.”

How We Use Your Personal Information

Providing Products and Services

We use your information to fulfill contracts with you — processing payments, managing accounts, sending updates, shipping, returns, and account-related functionality.

Marketing and Advertising

We may use your data to send promotional emails, texts, or mail and to show relevant ads. This helps tailor our content and marketing to your preferences.